The power of dialogue

We’re here to help co-create a better consumer environment.

The Consumer Empowerment Project (CEP) – launched in April 2022 – serves as a collaborative space where consumer organizations, industry, and civil society come together to discuss and address critical issues regarding the consumer empowerment. The goal is to foster dialogue, collaboration, and tangible initiatives that contribute to creating a better consumer environment. CEP aims also to help consumers understand their rights so that they can make better-informed decisions.

Powered by Euroconsumers* and Google, the Consumer Empowerment Project is open to stakeholders who can help create a space where consumer organizations, industry and civil society can come together to discuss and address key issues relating to consumer empowerment.

*Gathering five national consumer organisations (Test-Aankoop / Test-Achats, Altroconsumo, DECO Proteste, OCU, Proteste) and giving voice to a total of more than 1.5 million people, Euroconsumers is the world’s leading consumer group in innovative information, personalised services and defence of consumer’s rights.

The CEP Initiatives

Consumer Leadership Academy
A prestigious and intensive course designed to encourage informed debate around major policy issues shaping the future of consumerism, with a particular emphasis on digital transformation and sustainability. The first six editions have been hosted by top institutions such as SDA Bocconi School of Management (Milan), IE Law School (Madrid), NOVA School of Law (Lisbon), VUB (Brussels), King’s College (London), and University of Warsaw (Warsaw).
Consumer Digital Empowerment Index
The CEP flagship research study, designed to find out if, and how, digital services empower consumers in their daily lives. The Index aims to understand if and how the digital services consumers are using, empower them in their everyday lives. Capture which tools consumers access online. Provide relevant, actionable and robust data about the choices that consumers face when using digital services
CEP Scholarship
The CEP Scholarship Initiative is a groundbreaking project designed to ignite academic interest in consumer rights, within the context of the green and digital transition. This initiative provides research grants to exceptional Ph.D. students eager to advance the field of consumer rights. We invite public and private universities in the European Economic Area (EEA) to express their interest in participating in this transformative project.
My Data is Mine Award
The My Data is Mine Award is aimed at supporting young scholars with an innovative approach to data protection issues and who can offer a visionary contribution to data processing in Europe and worldwide. Each year, the best paper is recognized at the Web Summit in Lisbon.
CLAx
CLAx is a hybrid event series that serves as a dynamic platform to explore critical policy debates and emerging trends in consumerism, sustainability, and digital transformation.
Through thought-provoking sessions, CLAx tackles pressing policy challenges, offering insights into the evolving landscape of green and digital transitions, shaping the future of policymaking.
“At school with AI” – Kids Leadership Academy
An educational initiative designed to provide kids with a transformative edu-tech experience. Through the “At school with AI” – Kids Leadership Academy the CEP in partnership with Codemotion wants to increase the younger generation’s awareness of the challenges and opportunities of AI, ultimately fostering digitally empowered citizens of tomorrow.

The CEP Network

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Join the dialogue

We’re keen to collaborate with a diverse range of stakeholders—including consumer organizations, industry representatives, policymakers, academic institutions, researchers, media, civil society groups, and digital platforms—who share our commitment to empowering consumers and co-creating a better consumer environment.

Partner with leading European universities to further enrich the dialogue around consumer empowerment and strengthen the development of our Consumer Leadership Academy. Together, we can foster academic engagement, leadership training, and future-focused discussions.

Develop joint activities at local, national and international levels to showcase thought leadership for consumers and other relevant stakeholders such as policy makers, academics, and media.

Propose new activities and contribute to existing CEP initiatives by engaging in working groups to inform and advise the CEP’s work. Hear from experts and participate in our workshops and events.

JOIN THE DIALOGUE