Consumer Digital Empowerment Index

Our flagship research project, the Consumer Digital Empowerment Index, is a neutral, independent and simple tool that offers insights on how consumers access and share information digitally.

What does it do?

  • 01
    Measures the impact of digitalization on consumer experience
  • 02
    Benchmarks member states against peers and highlights best practices
  • 03
    Provides recommendations to help improve consumer experience
  • 04
    Tracks performance over time of EU countries in a standardized way

Who is it for?

The Consumer Digital Empowerment Index is aimed at consumer organizations, civil society, academics. An open tool that everyone can benefit from, extract data and analyse

Consumer groups

Civil society


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