Consumer Leadership Academy

6 – 8 May 2026

University of Amsterdam (UvA)

The 8th Edition of the Consumer Leadership Academy (CLA) offers a free, intensive course designed to foster informed discussions on the key policy debates shaping the future of consumerism. With a strong focus on digital transformation and sustainability, CLA provides a dynamic platform for robust dialogue. This upcoming edition will take place from May 6 to 8, 2026, at the University of Amsterdam (UvA), The Netherlands, under the title: ‘Fairness by design: generating trust and empowering consumers’.

Why join the CLA?

Insights & Takeaways from Past Participants

Runtime 2′:35″

Why join the Consumer Leadership Academy? What can you learn? What are the key takeaways? In this wrap-up video, you’ll hear directly from past participants of Europe’s leading academy on Consumer Rights in the Digital Era. Get inspired by their experiences and insights, and discover why this unique program is a must for future consumer leaders.

Who should attend?

The CLA welcomes a diverse audience, including policy and thought leaders. Engage in insightful lectures, workshops and panel sessions tailored for industry professionals, academics, researchers, innovators, government and institutions representatives and delegates from consumer associations. Join the CLA for a dynamic convergence of perspectives, fostering cross-disciplinary dialogue and advancing consumer leadership on a global scale.

The goals of the program:

– To strengthen your skills and understanding of consumer rights online

– To offer frameworks and tools to enhance consumer empowerment online

– To drive collaboration through the development of action-oriented outcomes, exercises and networking

What to expect

  • 01
    Program

    As the EU moves beyond the Digital Services Act towards a potential Digital Fairness Act, compliance is no longer only a legal challenge, but also a communicative and design challenge. The 8th Edition of the Consumer Leadership Academy (CLA) therefore shifts the focus from merely identifying harmful practices to understanding and redesigning the persuasive architectures of digital platforms.

  • 02
    Duration

    The CLA program consists of three main modules, divided into six half-day sessions, for a total of three face-to-face class days

  • 03
    Teaching

    The modules will be taught by an international and diversified faculty with speakers coming from the host University along with speakers from Euroconsumers and Google

  • 04
    Class size

    The class will consist of approximately 20 people

  • 05
    Free admission & full coverage

    The academy is completely free of charge, and CEP will cover your flight, accommodations and social events

  • 06
    Exclusive networking opportunities and social events

    CLA is more than just sessions; it’s about networking and forging lasting connections. We offer exclusive dinners and cultural events tied to the host city, providing informal and relaxed networking opportunities for you to connect with your peers

Our Alumni!