CLA Warsaw edition
University of Warsaw,
7 – 9 May 2025
This edition’s theme, “Digital Fairness Unveiled: Navigating EU Consumer Rights in the Digital Age,” delves into the evolving legal and ethical landscape governing AI, data-driven consumer services, platform accountability, and online transparency. We are especially proud to host this edition in cooperation with the Center for Socially Responsible Innovation at the Faculty of Management, University of Warsaw, one the country’s leading academic institution.
Program
This edition explores the Digital Fairness Act (DFA), a key step in updating EU consumer protection for the digital age. As new rules approach, understanding these changes is vital. Digital spaces are increasingly shaped by data, algorithms, and commercial interests—raising concerns about transparency, fairness, and consumer autonomy. From design choices to targeted content, the DFA addresses how digital practices impact users and aims to ensure a fairer online environment.
7-9 May 2025
DAY 1 | DIGITAL FAIRNESS
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01// 9:30 WELCOME ADDRESS / INSTITUTIONAL REMARKS
– Introduction to CEP and CLA
– CLA organization and practical information -
02// 09:45 Keynote Speech: Navigating Digital Fairness: EU Regulatory Objectives in Focus
– Martins Prieditis, Deputy Head of Unit – Consumer Law Unit, DG JUST, European Commission
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03// 10:00 Keynote Speech: Harnessing Digital Innovation: Opportunities for Governments
– Pamela Krzypkowska, Director of Research and Innovation, Polish Ministry of Digital Affairs
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04// 10:45: Digital Fairness for Consumers, Businesses Governments, and Society: Key Economic and Legal Concepts
– Krzysztof Klincewicz, University of Warsaw
– Laura Zoboli, University of Warsaw -
05// 12:15: Digital Fairness: Insights from Poland’s Office of Competition and Consumer Protection
– Piotr Adamczewski, Director, Polish Office of Competition and Consumer Protection
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06// 14:15: Dark Patterns: The Legal Reality vs User Perception
– Esra Ozkan, UX Research and Strategy Lead, Alphabet
– Zuhal Ayar, Legal Counsel, Consumer Protection, Google
DAY 2 | DIGITAL FAIRNESS & PERSONALISATION
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01// 9:30 Ensuring Fairness in Digital Markets: Criteria, Regulations,and Best Practices
– Laura Zoboli, University of Warsaw
– Joanna Mazur, University of Warsaw -
02// 10:45 The Benefits and Perils of Personalization: Balancing Innovation and Fairness
– Joanna Mazur, University of Warsaw
– Bartosz Targański, University of Warsaw -
03// 12:15 Empowering Consumers Through User-Centred Personalisation
– Jenn Shreve, Senior Staff Content Strategist, Google
– Milan Zubíček, EU Public Policy Manager, Google -
04// 14:30 Dynamic Pricing in Online Airline Ticket Sales: Strategies, Challenges, and Consumer Impact
– Kamil Ślefarski, Director of Revenue Management, LOT Polish Airlines
DAY 3 | CONSUMER PROTECTION FOR THE DIGITAL AGE
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01// 9:30 Empowering Consumers and Organizations: Leveraging EU Legislation on Digital Services, Data Protection, and Competition
– Iga Małobęcka Szwast, University of Warsaw
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02// 10:15 Empowering Consumers in Action – Experiences of Konsumersi.pl
– Paweł Rokicki, Foundation of Consumers (Fundacja Konsumentów)
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03// 11:00 Enforcing digital fairness and better protecting consumers in the digital environment
– Marco Scialdone, Head of Litigation and Academic Outreach, Euroconsumers
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04// 12:00 What’s Next for Digital Fairness? Emerging Technological Challenges for Digital Fairness
– Krzysztof Klincewicz, University of Warsaw
Faculty
Our confirmed speakers














