Exploring Digital Fairness
This series aims to provide an open and constructive forum for dialogue, where diverse perspectives can inform and enrich the legislative process.
The Concept
Three sessions
Bruxelles, 2025
The Digital Fairness Act (DFA) represents a pivotal step in modernizing EU consumer protection for the digital age. As online environments become increasingly data-driven, algorithmically curated, and commercially influenced, concerns about transparency, fairness, and consumer autonomy continue to grow.
From design choices that shape decision-making to personalized content and new forms of digital marketing that blur the line between editorial and commercial content, today’s digital ecosystem presents both opportunities and challenges for consumers, businesses, and regulators. The European Commission first signaled its intent to tackle these issues in 2020 through the New Consumer Agenda. Since then, the Council of the EU and the European Parliament have advanced several key initiatives—most notably the Digital Services Act (DSA) and Digital Markets Act (DMA)—to clarify platform responsibilities and safeguard user rights. As part of the preparatory work for the DFA, a public consultation was held between November 2022 and February 2023, followed by the publication of a Fitness Check report in October 2024, evaluating whether current consumer protection rules remain effective in a digital-first economy.
More recently, during the European Retail Innovation Summit in Brussels, Commissioner Didier McGrath described the DFA as “both a pro-consumer and pro-business initiative,” underlining the Commission’s dual ambition to empower consumers while encouraging innovation and competitiveness. A new public consultation is expected to launch in the coming weeks, with a legislative proposal anticipated by mid-2026—a key milestone in the EU’s evolving digital regulatory agenda. (Source: European Commission – Better Regulation Portal)
To foster meaningful dialogue within this evolving regulatory landscape, Euroconsumers and Google, through their joint Consumer Empowerment Project (CEP), have launched a closed-door roundtable series. This initiative will bring together institutional stakeholders, industry leaders, and academic experts to explore the core challenges, policy options, and best practices that will shape the DFA.
Titled “Exploring Digital Fairness,” the series aims to provide an open and constructive forum for dialogue, where diverse perspectives can inform and enrich the legislative process. Each roundtable will focus on a distinct but interconnected issue—from algorithmic transparency to platform accountability—offering fresh insights and building a coherent, forward-looking discussion aligned with the DFA’s trajectory from policy conception to regulatory action.
The Power of Design: How Dark Patterns Shape Consumer Choice
Bruxelles, April 29, 8:30 AM
In this first session, we delved into how design choices and evolving digital marketing tactics influence consumer behavior, with a particular focus on the EU’s regulatory landscape.
Keep Personalization Fair
Bruxelles, Jul 16, 11:45 AM
Personalization is a transformative force that tailors experiences to individual preferences, significantly changing consumer engagement with products and services. While it offers immense value, such as personalized advertising, it also raises challenges related to consumer protection, including data privacy and algorithmic fairness. Balancing innovation with the safeguarding of individual rights is crucial. This second episode of the Digital Fairness Series aimed to explore whether the current regulatory framework effectively meets the evolving needs of digital consumers.
Protection of minors and safety by design: building a safer digital world
Bruxelles, Dec 2, 11:45 AM
Children and teens now spend much of their daily lives online, for learning, entertainment, and social connection. This brings enormous benefits but also real risks, from harmful content and unsafe interactions to excessive screen time and addictive design. As digital experiences become more personalized and complex, questions around safety, fairness, and responsibility are growing. Policymakers, platforms, and civil society are all working to find the right balance between access, protection, and empowerment for young users.
The CEP is an open space for discussion, where every voice is heard and every opinion enriches the dialogue on the path toward the DFA.